Frequently asked questions

Enter your route, date and time, choose the vehicle and confirm online. You'll receive an immediate confirmation with all the transfer details.

The driver meets you at the port or at the address you indicated, at the agreed time. Details are in the confirmation email.

No. Only on roads accessible by minibus. We do not operate in ZTL areas, on country lanes or in alleys the vehicle cannot drive through. If the address is not accessible, the driver meets you at the nearest accessible point.

We monitor the arrival time: if the ferry or hydrofoil is delayed, the driver waits for you at no extra cost. It's one of the advantages of relying on a local service.

The price is per vehicle, not per person. It covers all passengers and luggage indicated at the time of booking, with no surcharges on arrival.

Yes. Indicate the number and type of bags when booking: we assign the most suitable vehicle, even for large suitcases, strollers or sports equipment.

Of course. By selecting more passengers we automatically offer minivans and larger vehicles, ideal for families and groups.

Yes. Cancellation terms depend on the fare you choose and are clearly stated during booking and in the confirmation email. You'll find the link to change or cancel directly in the confirmation email.

Yes. After booking you immediately receive an email confirmation with the time, meeting point and the WhatsApp contact for assistance.